BrandOps
Last updated 6 June 2026Governed by Indian law · Mumbai jurisdiction

Terms of Service

We've written these terms to be readable, not to bury important things in legalese. Here's what you're agreeing to when you use BrandOps — and what we're agreeing to for you.

TL;DR — The short version

  • 14-day free trial, no credit card needed. Cancel anytime from Settings.
  • You own your brand data — orders, influencers, content. We don't claim it.
  • AI features use aggregated brand context. Rate limits apply for fair use.
  • Disputes settled in Mumbai courts under Indian law.

Current plans

All plans include a 14-day free trial · No card required · Billed monthly in INR + 18% GST

Starter

₹999/mo

  • Daily dashboard
  • Task management
  • Influencer CRM (up to 50)
  • Content tracking
Popular

Growth

₹2,999/mo

  • Everything in Starter
  • Team collaboration (up to 5)
  • Advanced analytics
  • Order operations
  • Unlimited influencers

Agency

₹9,999/mo

  • Everything in Growth
  • Multi-brand workspaces
  • Unlimited team members
  • Priority support
  • White-label reports

Accepting these terms

By creating a BrandOps account or using the platform — including the free trial — you agree to these terms. If you're using BrandOps on behalf of a business (a brand, agency, or team), you confirm you have the authority to bind that business to these terms.

If you don't agree with any part of these terms, don't use BrandOps.

Your account

You need an account to use BrandOps. You're responsible for keeping your login credentials secure and for all activity under your account.

  • Don't share your password. Invite team members through the proper invite flow — they get their own credentials and role-based access.
  • Provide accurate account information. One account per person or organisation — don't create duplicate accounts to circumvent plan limits or trial periods.
  • If you suspect your account has been compromised, change your password immediately and email hello@brandops.app.
  • You must be at least 18 years old or the legal age of majority in your jurisdiction to use BrandOps.

Subscriptions & billing

BrandOps is offered on monthly subscriptions in Indian Rupees. The three plans are shown above.

Free trialAll plans include a 14-day free trial. No credit card required to start. At the end of your trial, choose a paid plan or your account moves to read-only mode.
Auto-renewalSubscriptions auto-renew monthly unless you cancel. Renewal happens on the same date each month.
CancellationCancel anytime from Settings → Billing. Your access continues until the end of the current billing period. We don't offer refunds for partial months.
Failed paymentsIf a payment fails, we'll notify you and retry. Accounts with overdue payments may be suspended until the balance is settled.
GSTAll prices exclude GST. 18% GST is applied to invoices for Indian accounts as required by the Goods and Services Tax Act.
Plan changesUpgrade anytime — new plan takes effect immediately and you're billed the difference. Downgrades take effect at the next billing cycle.

Your data & content

You own your brand data — completely

Everything you enter into BrandOps — orders, influencer profiles, campaign records, content pieces, tasks, notes, brand kit assets — belongs to you. These terms don't transfer any ownership to us.

By uploading data to BrandOps, you grant us a limited, non-exclusive licence to store and process it for the sole purpose of providing the service to you.

  • We don't use your brand data for advertising, benchmarking products, or training AI models without your explicit consent.
  • We don't analyse your influencer relationships or order data to sell to third parties.
  • You can export all your data at any time from Analytics → Export.
  • If you close your account, your data is permanently deleted within 30 days.

AI features

The BrandOps AI assistant is powered by Anthropic's Claude API. When you use AI features — daily briefings, caption hooks, outreach templates, the chat interface — a context block containing an aggregated summary of your brand data is sent to Anthropic to generate a response.

Content of AI output

AI-generated briefings, captions, hook ideas, and recommendations are provided for informational purposes. Review AI suggestions before acting on them. We're not liable for business decisions made solely on AI output.

Rate limits

AI features are rate-limited to 30 chat messages and 20 quick-action generations per minute per account. This is fair-use protection — not a cap on total monthly usage.

No AI training

We don't use your brand data to train AI models, fine-tune models, or improve any AI system without your explicit consent.

Influencer & creator data

BrandOps is used to manage relationships with influencers and creators — their Instagram handles, contact details, campaign history, and performance. Here's how this responsibility sits between you and us:

You are the data controller

For influencer and creator personal data you enter into BrandOps, you are the data controller under DPDPA 2023. You're responsible for having a lawful basis to collect and process this information.

We are the data processor

BrandOps processes creator data on your instructions — to display it, track campaigns, and surface insights. We don't use it for any purpose other than providing the service to you.

Barter and gifting records

When you log products gifted to creators or agreed fees, you're responsible for complying with applicable disclosure regulations (ASCI guidelines in India for influencer marketing).

Third-party creator data

Don't enter data about creators who haven't agreed to work with your brand or whose personal data you don't have a legitimate basis to process.

Acceptable use

BrandOps is a D2C brand operations tool — built for founders managing real businesses. Don't use it to:

  • Store or process customer personal data beyond what's needed for legitimate D2C fulfillment operations.
  • Attempt to access data belonging to other BrandOps accounts or workspaces.
  • Reverse engineer, decompile, or attempt to extract the source code of BrandOps.
  • Resell, sublicense, or white-label BrandOps without a written agreement. (Agency plan white-label reporting is explicitly permitted.)
  • Use automated scripts to make excessive API requests beyond normal product usage.
  • Use BrandOps to manage fake influencer profiles, inflated engagement metrics, or to coordinate inauthentic behaviour on any platform.
  • Use BrandOps for any purpose that violates applicable Indian law, ASCI guidelines, or Meta's Platform Terms.
We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

Intellectual property

BrandOps owns

The BrandOps software, product design, UI, underlying code, algorithms, and brand identity. These terms give you a right to use BrandOps — not ownership of it. Your subscription licence is non-transferable and ends when your subscription does.

You own

Everything you create or enter: your brand logo, product photography, content calendars, campaign notes, order data, and any other original content you bring into the platform. We don't claim ownership of anything you create.

Disclaimers

BrandOps is provided “as is”. We work hard to keep it reliable, but we can't guarantee the service will be uninterrupted, error-free, or fit for every specific use case.

Performance benchmarksIndustry benchmarks shown in BrandOps (e.g. "a healthy D2C brand targets 70% fulfillment rate") are general guidelines — not guarantees of your business performance.
Analytics accuracyDashboard analytics and AI-generated insights are based on the data you enter. Garbage in, garbage out. Review everything critically before making business decisions.
Third-party integrationsWe integrate with Shopify, Amazon, Meta, and WhatsApp. We're not responsible for downtime or changes to their APIs that affect BrandOps functionality.
AI outputAI-generated captions, briefings, and recommendations are suggestions — not professional marketing, legal, or financial advice. Use your judgement.

Limitation of liability

To the maximum extent permitted by Indian law, BrandOps's total liability to you for any claim arising from your use of the platform is limited to the subscription fees you paid us in the three months preceding the claim.

We're not liable for indirect, incidental, or consequential losses — including lost revenue, lost influencer deals, lost data, or loss of business — even if we were aware of the possibility of such losses.

This limitation doesn't apply to liability that can't be excluded under Indian law — such as liability for fraud, death, or personal injury caused by our negligence.

Termination

You can cancelCancel from Settings → Billing at any time. Access continues until the end of your current billing period. Export your data before you go.
We can suspendWe may suspend your account if you violate these terms, if payment fails and isn't resolved, or if we detect abuse. We'll notify you by email when we can.
If we shut downIf BrandOps ever discontinues the service, we'll give you at least 30 days' notice and keep data export available throughout that period.
After terminationOn termination, your right to use BrandOps ends immediately. Your data is deleted within 30 days per the Privacy Policy.

Governing law & disputes

These terms are governed by the laws of India. Any disputes arising from your use of BrandOps or these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

Before taking any formal action, we ask that you email us first at hello@brandops.app. Most issues can be resolved quickly through a direct conversation.

Contact

Questions about these terms, your subscription, or anything else? We respond within 2 business days.

hello@brandops.appReply within 2 business days